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Outreach & Innovation Portfolio for TCLD

Developing an outreach strategy for Toronto Centre of Learning & Development (TCL&D), Canada.

Stages of the project:

  1. Discover Information gathering

  2. Defining the challenge

  3. Develop Recommendations for the portfolio

  4. Deliver Implementation strategy

TCL&D’s mission:

To build community, one person at a time.

TCL&D’s strategic priorities:

  • Build geographic partnerships and share resources with other areas in need

  • Build strong and healthy communities through social networks/support

  • Support income generation through skills development

  • Address structural inequalities with emphasis on community engagement and development, equity, diversity and human rights

Focus Areas:

  • Adult Literacy

  • Skill Development

  • Leadership Development Immigrant Integration

  • Civic Engagement

Defining challenge:

Strengths

  • Bottom-up program development

  • Staff as engaged community connectors

Weaknesses

  • Narrow outreach scope

  • Information management and knowledge sharing gaps

Opportunities

  • Hybrid learning as the new normal

  • Leveraging partners for programming expansion

Threats

  • Trust and reputation in new communities 

  • Funding cuts

How might the TCL&D implement an innovative post-pandemic outreach strategy that compliments their hybrid programming, and supports organizational growth while maintaining their unique identity?

Looking for inspiration in Nature:

As a group exercise, we pulled two cards from our Biomimicry card deck to align our thinking process with Nature.

Implementation Strategy:

Cultivating cooperative relationships

This is the opposite of competing against other organisms. In cooperative relationships, both organisms benefit by receiving and providing protection and nutrients. This perspective guided the category of community expansion for the suggested growth strategies.

Creating conditions conducive to life

This card gave us perspective to think about the suggested capacity building strategies.